Incident #054C85 · 23 OCT 2026notable
Civitai will no longer delete accounts or content over failed renewal payments
The old terms let Civitai delete your account and User Content if a renewal payment method was invalid. The new terms say the Subscription simply ends and fee-based features stop, and that the account and content will not be deleted because of a failed renewal payment.
Won back
- Account and User Content are protected from deletion after a failed renewal payment
- Failed renewal only ends the Subscription and paid features
Evidence · 3 of 3 quotes matched in source
We will not delete your account or User Content because a renewal payment failed.+ inserted · ✓ matched in source
If a renewal Subscription Fee cannot be collected, your Subscription will end and fee-based features of the Service will stop.+ inserted · ✓ matched in source
Archived version ↗ · 82 words changed