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Home / Microsoft Copilot / 09 SEP 2026

Incident #0E42E5 · 09 SEP 2026minor
Microsoft Copilot / Privacy Policy EU

Copilot privacy section reworded: adds memories and cross-product personalisation, drops opt-out sentence

AI training: reworded✓ Machine-checked

The Copilot section was reworded. New text adds saved memories to the conversation history used for personalisation in some markets, and says Copilot personalisation may draw on interactions with Bing, Edge and MSN. The sentence saying you can opt out of personalisation at any time was removed and replaced by a statement that you can manage memories and personalisation in Copilot settings. Using prompts to improve services and conversation data to monitor performance and improve Copilot was already in the old version.

Taken from you

  • Copilot may now offer personalisation using your interactions with other Microsoft products such as Bing, Edge and MSN, described as an ability offered to you.
  • Saved memories are now also mentioned as data Copilot can use to personalise your experience in some markets.
  • Old line saying you can opt out of personalisation at any time was removed (replaced by a settings-based control)

Won back

  • You can manage saved memories in Copilot settings.
Evidence · 4 of 4 quotes matched in source
We also use your conversation data to monitor performance, troubleshoot and fix bugs and issues, prevent abuse, and to provide and improve Microsoft Copilot.+ inserted · ✓ matched in source
We may also offer you the ability to personalise your Microsoft Copilot experience using your interactions with our other products and services, like Bing, Edge, and MSN.+ inserted · ✓ matched in source
For users in some markets, Microsoft Copilot can use your conversation history (including any memories you save) to personalise your experience.+ inserted · ✓ matched in source
You can opt-out of personalisation at any time.− struck · ✓ matched in source
Archived version ↗ · 608 words changed
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