Incident #21129E · 05 AUG 2026notable
Snapchat terms: age checks, EU data-sharing, no liability for removals, arbitration fees
The new terms, effective 21 September 2026, add possible age verification, a statement that Snap isn't liable for removing content, and device-based restrictions at Snap's sole discretion. They also say Snap may share user content with EU authorities via its EU affiliates without contesting conflicts of law. Complaint handling changes from 'will' to 'strive to', and users starting US arbitration now pay the Administrative Fee. The 'unrestricted, perpetual' Public Content licence was already in the old Snap Inc. terms.
Taken from you
- Snap says it is not liable for reviewing, removing or deleting your content
- You may be required to verify your age before using the Services
- Complaint handling is softened from 'we will' to 'we strive to'
- Snap may share user content with EU authorities via EU affiliates without contesting conflicts of law
- Users starting arbitration pay the Administrative Fee as well as the Initial Filing Fee, though Snap covers any excess over court filing fees
- Snap now says it may also apply device-based restrictions or blocks, at its sole discretion.
Won back
- New references to online safety laws, transparency reports and a Transparency Hub.
- Carve-out for eligible researchers collecting public data under the EU Digital Services Act
- Typo fix in the numbering of the arbitration demand requirements.
Evidence · 4 of 4 quotes matched in source
you grant Snap, our affiliates, other users of the Services and our business partners an unrestricted, worldwide, royalty-free, irrevocable and perpetual right and license+ inserted · ✓ matched in source
and we will not be liable to you for any such actions taken.+ inserted · ✓ matched in source
We may require you to verify your age before you are allowed to use our Services.+ inserted · ✓ matched in source
If we receive a legally valid request, Snap may share the requested information – which can include user content – through one of our EU affiliates, without contesting potential conflicts of law.+ inserted · ✓ matched in source
Archived version ↗ · 2,542 words changed