Incident #2B89E7 · 20 OCT 2026minor
Pornhub updates its third-party processor list: drops ID-verification vendors, adds AI chat and AI model providers
The list of service providers in the privacy policy changed. Sixteen vendors were removed, including ID verification and face age-estimation providers (Incode, Yoti, Private Identity) and an AI content-moderation vendor. Four were added: CandyAI (AI virtual models, Malta), Intercom (chat and AI agent), Sentry, and ZeroBounce (email validation).
Taken from you
- New disclosed recipients of data: CandyAI (Malta), Intercom, Sentry and ZeroBounce
- Data may now be handled by an AI chat/agent system and AI virtual model provider, and sent to a vendor in Malta
Won back
- Face-recognition age estimation and ID verification vendors (Incode, Yoti, Private Identity) no longer listed
- AI content moderation vendor (Spectrum Labs) no longer listed
Evidence · 4 of 4 quotes matched in source
| CandyAI | AI virtual models | Malta |+ inserted · ✓ matched in source
| Intercom | Chat software and AI agent system | United States |+ inserted · ✓ matched in source
Archived version ↗ · 266 words changed