Incident #428ED7 · 05 AUG 2026notable
Snapchat terms add age verification, a liability waiver for content removal, and higher arbitration fees for users
Snapchat's updated terms (effective 21 September 2026) say Snap may require age verification and may lock or delete accounts of users under the minimum age. They add that Snap is not liable to you for reviewing, screening or deleting your content. A user who starts arbitration must now pay the Administrative Fee as well as the Initial Filing Fee, and Snap's complaint-handling commitment changes from 'will' to 'strive to'. The terms also add a clause on sharing user data in response to EU legal requests and a carve-out for EU researchers.
Taken from you
- Snap may require age verification before you can use the Services
- Snap now says it is not liable to you for reviewing, screening or deleting your content
- The terms now name device-based restrictions or blocks as an enforcement action Snap may take
- Complaint handling is now 'strive to' rather than a firm 'will' commitment
- Users starting arbitration now pay the Administrative Fee too, not only the Initial Filing Fee (Snap covers only the excess over court filing fees)
- Snap may share user content with EU-affiliate-routed legal requests without contesting conflicts of law
- Underage accounts may be locked as well as deleted
Won back
- Adds a link to a Transparency Hub with Snap's content-moderation and platform-safety reports
- Explicit carve-out preserving EU DSA researcher access to public data
- The terms now point to Support Site information on challenging Snap under applicable online platform and safety laws
Evidence · 4 of 4 quotes matched in source
While we’re not required to do so, we may access, review, screen, and delete your content at any time and for any reason, including to provide and develop the Services or if we think your content violates these Terms or any applicable laws, and we will not be liable to you for any such actions taken.+ inserted · ✓ matched in source
We may require you to verify your age before you are allowed to use our Services.+ inserted · ✓ matched in source
If you are the party initiating an arbitration against Snap, you will be responsible for the non-refundable Initial Filing Fee and the non-refundable Administrative Fee.+ inserted · ✓ matched in source
Our decision to take any action under this Section—including restricting, suspending, or terminating accounts, limiting access to content or features, or implementing device-based restrictions or blocks—is made in our sole discretion.+ inserted · ✓ matched in source
Archived version ↗ · 2,533 words changed