Incident #44F28F · 18 MAY 2026notable
Bumble EU terms add subscription-loss on deletion, verification reasons, and price-error correction rights
Bumble's terms now state that deleting your account cancels any subscription immediately with no refund, and that duplicate subscriptions are not refundable. Bumble also reserves the right to cancel offers made in error and correct billing errors even after payment, and lists reasons it may ask you to verify your account. Most other changes are section renumbering (arbitration moved from Section 14 to 15) and wording tweaks, including a clearer limit on who sees your content.
Taken from you
- Deleting your account cancels any subscription immediately, with loss of benefits and no refund
- No refund for duplicate subscriptions
- Bumble may correct billing errors even after payment has been requested or received
- Uninstalling the app does not delete your account; you must follow the deletion steps
- Bumble now lists specific reasons it may ask you to verify your account (safety, age, account protection, payment abuse, enforcement, local law). The old terms already allowed verification at any time.
Won back
- Content licence to the public is clarified as showing it to other users when they use the App
- Location-disabled users can still use the App, losing only location-based features
- Bumble states it will endeavour to show correct prices and fix errors
Evidence · 4 of 4 quotes matched in source
For example, if you delete your account, any subscription you have purchased will be cancelled immediately, you will permanently lose access to any remaining subscription benefits from that subscription and you will not be eligible for a refund.+ inserted · ✓ matched in source
We may correct any billing errors or mistakes even if we have already requested or received payment.+ inserted · ✓ matched in source
If you purchase a duplicate subscription, you will not be eligible for a full or partial refund for that subscription.+ inserted · ✓ matched in source
To confirm you’re old enough to use Bumble – in some countries we’re legally required to verify that members are 18+ before they can use certain features or, in some cases, the app at all.+ inserted · ✓ matched in source
Archived version ↗ · 2,293 words changed