Incident #48C4D5 · 05 AUG 2026notable
Snapchat updates terms: liability waiver for moderation, age checks, EU data requests, higher arbitration fees
Snapchat's updated terms (effective September 21, 2026) say it won't be liable for removing or reviewing your content, allow age verification, and add language on sharing user data with EU authorities via EU affiliates. Arbitration now makes users pay an Administrative Fee up front (offset by Snap if above court filing costs). Appeals and moderation sections are rewritten with more references to legal rights and transparency reports.
Taken from you
- Right to sue Snap over content or account actions: terms now state Snap is not liable for reviewing, screening or deleting your content
- Snap's commitment to review complaints changed from 'we will' to 'we strive to'
- Moderation and account decisions are stated to be in Snap's sole discretion, including device-based blocks
- You may be required to verify your age before using the Services, and under-age accounts may now be locked as well as deleted.
- Snap may share user content with EU authorities through EU affiliates without contesting conflicts of law
- Arbitration initiators now pay the Administrative Fee up front rather than Snap paying both parties' Administrative Fee
- Inactive accounts may be terminated, not just deactivated
Won back
- Explicit carve-out allowing eligible researchers to collect public data under the EU Digital Services Act
- Pointer to a Transparency Hub with transparency reports on content moderation and platform safety.
Evidence · 4 of 4 quotes matched in source
While we’re not required to do so, we may access, review, screen, and delete your content at any time and for any reason, including to provide and develop the Services or if we think your content violates these Terms or any applicable laws, and we will not be liable to you for any such actions taken.+ inserted · ✓ matched in source
If you are the party initiating an arbitration against Snap, you will be responsible for the non-refundable Initial Filing Fee and the non-refundable Administrative Fee.+ inserted · ✓ matched in source
If we receive a legally valid request, Snap may share the requested information — which can include user content — through one of our EU affiliates, without contesting potential conflicts of law.+ inserted · ✓ matched in source
Archived version ↗ · 2,533 words changed