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Incident #4CE1F4 · 02 JUL 2026minor
Financial Times / Terms of Service EU

FT removes digital vouchers from terms and adds sampling voucher rules

The voucher section now covers only paper vouchers; references to digital vouchers emailed to subscribers are gone. A new category of 'sampling vouchers' is described, redeemable any time up to an expiry date, while day-dated vouchers keep the same-date rule. The publication date and the version it replaces were also updated.

Taken from you

  • Digital voucher terms no longer appear in the terms, so no stated rules cover them

Won back

  • Sampling vouchers can be redeemed any time up to their expiry date
Evidence · 4 of 4 quotes matched in source
Paper or Digital Vouchers− struck · ✓ matched in source
2.18. Paper vouchers will be posted and digital vouchers will be emailed using the information you provided during the sign-up process.− struck · ✓ matched in source
sampling vouchers may be redeemed at any time up to and including the expiry date shown on the voucher.+ inserted · ✓ matched in source
Paper voucher subscriptions cannot be suspended by you at any time.+ inserted · ✓ matched in source
Archived version ↗ · 221 words changed
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