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Home / BoursoBank / 16 APR 2026

Incident #550071 · 16 APR 2026notable
BoursoBank / Privacy Policy EU

BoursoBank adds AI chatbot data processing; minors' section removed from privacy policy

AI training: reworded✓ Machine-checked

The policy now describes an AI-based chatbot that analyses messages you type, technical data and some data about your banking relationship (such as products held) to generate automated answers. The paragraphs on minors' policy and The Corner (minors' name and purchase data) no longer appear. The cookie paragraph is reworded but says the same thing.

Taken from you

  • Your chat messages, technical data and product-holding information may be processed by an AI assistant to generate automated replies
Evidence · 4 of 4 quotes matched in source
Cet assistant repose sur des technologies d’intelligence artificielle qui analysent+ inserted · ✓ matched in source
vos messages afin de comprendre vos demandes et de générer des réponses automatisées.+ inserted · ✓ matched in source
pouvons traiter (i) les données que vous saisissez dans le chat (questions, informations fournies), (ii) des données+ inserted · ✓ matched in source
Concernant les clients mineurs, ils disposent d’une politique adaptée et accessible à leur âge dans leur application− struck · ✓ matched in source
Archived version ↗ · 323 words changed
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The full dossier on BoursoBank's current privacy policy and privacy terms, and every other change: BoursoBank terms of service and privacy policy. See also which services use your data to train AI.