Incident #563296 · 08 JUN 2026notable
Coffee Meets Bagel sets 24-month inactivity closure, adds AI feature consent and indefinite use of anonymised data
The EU privacy policy now sets account closure at 24 months of inactivity, with at least 30 days' email notice. It adds that anonymised or aggregated data may be kept and used indefinitely, and lists AI processing vendors among service providers. A new section says AI features that use extra personal data need separate opt-in consent, which can be withdrawn in app settings. The 12-month post-closure retention and the legal-hold retention were already in the old policy.
Taken from you
- Anonymised or aggregated data may be kept and used indefinitely for research, product development and analytics
- Personal data may be shared with AI processing vendors
Won back
- 30 days' email notice before inactivity closure
- Separate, specific opt-in consent for AI features that process extra personal data
- AI feature consent is voluntary, can be withdrawn in settings, and other features remain usable
- Notice of AI feature details and right to human review of significant automated decisions
- Review of data retained for legal matters, with deletion once the matter is resolved
- Annual retention review and notice of material retention changes
Evidence · 4 of 4 quotes matched in source
Specifically, we will close your account if you have not logged in to the CMB App or Platform for a continuous period of 24 months (“Inactivity Period”).+ inserted · ✓ matched in source
Personal Data that has been validly anonymised or aggregated so that it can no longer reasonably be linked to any individual is no longer subject to data protection obligations and may be retained and used by us indefinitely for research, product development, and analytical purposes.+ inserted · ✓ matched in source
Where an AI Feature involves the processing of your Personal Data beyond what is described in sections 2 to 6 of this Privacy Policy, we will seek your separate and specific informed consent before enabling such AI Feature for your account.+ inserted · ✓ matched in source
We will share your Personal Data to authorized service providers who support our business, such as cloud service providers, identity verification agents, AI processing vendors, and providers of content moderation services+ inserted · ✓ matched in source
Archived version ↗ · 1,290 words changed