Incident #5944DD · 30 APR 2026minor
FlixBus customer account section: fewer optional data fields listed, phone login for India, deletion by email
The customer account section no longer lists the first/last name and the optional data (title, date of birth, address, payment methods), nor the stated uses (invoicing, personalised recommendations, newsletters) and legal bases. It now lists a phone number (India) or email address (other countries) as account data and says a persistent cookie is stored when you create an account. It also adds that you can delete your account by emailing the data protection address.
Taken from you
- Persistent login cookie is now described as set on account creation, no longer tied to a consent-based 'stay logged in' choice
- Explicit statement of legal bases (GDPR Art. 6) for account data removed
Won back
- Stated way to delete the customer account: email the data protection address
- Optional extra profile data (date of birth, address, payment methods) no longer listed as collected
Evidence · 4 of 4 quotes matched in source
Lorsque vous créez un compte, un cookie « persistant » est stocké sur votre appareil et un identifiant de session lui est attribué.+ inserted · ✓ matched in source
Pour supprimer le compte client, vous pouvez nous envoyer un e-mail à data.protection@flixbus.com.+ inserted · ✓ matched in source
Archived version ↗ · 274 words changed