Incident #690C64 · 29 JUN 2026minor
Vodafone.ie changes how to manage marketing preferences and explains why non-customers get marketing
Opt-out routes now go through My Vodafone, and a phone line (1800 200 234) is added. The text about marketing from acquired third-party lists is removed and replaced by a statement that non-customers get marketing if they consented when enquiring about products. Texts are no longer mentioned as having an unsubscribe link.
Taken from you
- Direct unsubscribe link in marketing emails and texts replaced by a link to log into My Vodafone
- Unsubscribe-by-text option no longer mentioned
Won back
- New phone line to manage marketing preferences
- Clearer statement that non-customer marketing is based on consent
- Removal of reference to acquired third-party marketing lists
Evidence · 4 of 4 quotes matched in source
* Click the link at the end of a marketing email to log into My Vodafone;+ inserted · ✓ matched in source
This happens if you have consented to marketing when enquiring about our products and services.+ inserted · ✓ matched in source
Archived version ↗ · 212 words changed