Incident #7A8511 · 04 AUG 2026notable
Snapchat EU terms add age verification, liability disclaimers and discretionary enforcement, plus EU data-request clauses
Snapchat's updated terms (effective 21 September 2026) say you may have to verify your age, and Snap may lock or delete the account of anyone below the minimum age. Snap says it is not liable for reviewing or deleting your content, and that enforcement decisions, now including device-based blocks, are in its sole discretion. New clauses let Snap share user content with EU authorities through its EU affiliates, without contesting conflicts of law. Users who start arbitration now pay the Administrative Fee as well, which Snap used to cover for both parties.
Taken from you
- Snap may require age verification before you can use the Services
- Snap states it is not liable for reviewing, removing or deleting your content
- Enforcement actions, now explicitly including device-based restrictions or blocks, are stated to be in Snap's sole discretion
- Snap may share user content with EU authorities through EU affiliates without contesting conflicts of law
- Users starting arbitration now pay the Administrative Fee too, which Snap previously paid for both parties
- Complaint handling is now 'strive to' rather than 'will' review and reverse wrongly decided cases
- Accounts under the minimum age may be locked or deleted, not just deleted
Won back
- Explicit carve-out allowing eligible researchers to collect public data under the EU Digital Services Act
- New information on challenging restrictions and making complaints under online platform and safety laws that may apply depending on where you live
- A new pointer to a Transparency Hub with transparency reports on content moderation and platform safety
Evidence · 4 of 4 quotes matched in source
While we’re not required to do so, we may access, review, screen, and delete your content at any time and for any reason, including to provide and develop the Services or if we think your content violates these Terms or any applicable laws, and we will not be liable to you for any such actions taken.+ inserted · ✓ matched in source
We may require you to verify your age before you are allowed to use our Services.+ inserted · ✓ matched in source
If we receive a legally valid request, Snap may share the requested information — which can include user content — through one of our EU affiliates, without contesting potential conflicts of law.+ inserted · ✓ matched in source
Archived version ↗ · 2,533 words changed