Incident #8B1BD4 · 12 MAY 2026minor
Coursera privacy policy adds AI chatbot and learning-feature descriptions and broadens free-text warning
The policy now tells users not to put unnecessary personal or sensitive data in any free-text feature of the Platform, not just Forums. It adds descriptions of AI features (dubbing, flashcards, feedback tools, chatbots like Coursera AI and Cora) and new data-category rows covering payment-processing data, including text and voice communications, and survey data. The survey data row is linked to disclosure of personal data in a sale, merger or reorganization.
Taken from you
- Warning against sharing sensitive data now applies to all free-text features, not only Forums
- Personal data may be processed through text and voice communications under the new payment-processing row
- Survey data row permits disclosure of personal data to an acquirer in a sale, merger or reorganization
Evidence · 4 of 4 quotes matched in source
You should not include any unnecessary Personal Data or information of a sensitive nature, whether relating to you or another person, in the Platform’s free-text functionality.+ inserted · ✓ matched in source
4. Drive chatbots and general analysis tools: We have developed and/or use several chatbots (such as Coursera AI and Cora) and analysis tools that assist both learners and Coursera’s own internal staff+ inserted · ✓ matched in source
Third Party Payment Processing Data | To allow you to access and use the Site and in order to provide any information, products, or Services that you request from us, including processing your communications via text and voice.+ inserted · ✓ matched in source
Survey data | To disclose and/or transfer your Personal Data to an acquirer, assignee or other successor entity in connection with a sale, merger, or reorganization+ inserted · ✓ matched in source
Archived version ↗ · 243 words changed