Incident #8B5E32 · 13 SEP 2026notable
Grok shortens inactivity-based account deletion from one year to 120 days, adds subscription cancellation
Grok can now end an account for inactivity after more than 120 days, down from over a year. The old exception for paid accounts is no longer in the inactivity bullet. The termination clause now also lets Grok cancel your subscription without notice. The third-party services paragraph was expanded to say that additional products, services or features are part of the Service and may come with supplemental terms.
Taken from you
- Inactivity threshold for account deletion cut from over a year to 120 days
- Paid-account protection from inactivity deletion no longer stated
- Grok may now cancel your subscription without notice, not just suspend or delete the account
- Additional products, services or features are now deemed part of the Service and may carry supplemental terms.
Evidence · 4 of 4 quotes matched in source
* Your account has been inactive for more than 120 days.+ inserted · ✓ matched in source
We may terminate or suspend your access to our Service, cancel your subscription or account, or delete your account at any time without notice to you if we determine, at our sole discretion, that:+ inserted · ✓ matched in source
Such additional products, services or features are deemed part of the Service and governed by these Terms and any such additional or supplemental terms.+ inserted · ✓ matched in source
Archived version ↗ · 164 words changed