Incident #8C7EF2 · 01 SEP 2026major
Grok adds an arbitration fallback and names X, Cursor and SpaceX affiliates; EU terms move to Irish law and Irish courts
If the Texas forum clause is unenforceable, disputes now go to confidential, individual American Arbitration Association arbitration. The arbitrator cannot grant injunctive relief and the award cannot be appealed. The class-action waiver and the affiliate provisions now expressly name X, Cursor and SpaceX entities. Price-increase notice changes from 30 days to 'reasonable notice', and trial features are described as unsupported. For EU consumers, Irish law replaces Texas law and disputes must go to Irish courts, where before they could go to the courts of the consumer's home country.
Taken from you
- Fixed 30 days' notice of price increases, replaced by 'reasonable notice' subject to applicable law
- Right to court resolution if the Texas forum clause fails: disputes go to confidential arbitration with no injunctive relief and no appeal
- The existing class-action waiver against corporate affiliates now expressly names X, Cursor and SpaceX entities.
- Users must now also ensure appropriate safeguards, testing and monitoring, and are solely responsible for any impact of using the service. The old terms already placed responsibility and risk on users.
- Outputs no longer include system metadata and logs as user-owned
- Trial and beta features are now described as not for production use and as provided without support, maintenance or storage. The old terms already said beta features were provided 'as is'.
- Usage data may now also be processed for safety and security purposes.
Won back
- For EU consumers, Irish law now replaces Texas law. Disputes must now go to Irish courts, where before consumers could use their home courts. Mandatory home-country protections were already kept.
- Under the new arbitration fallback, each side bears its own costs unless the arbitrator finds claims frivolous or in bad faith.
- Affiliates also consent to the jurisdiction and arbitration terms, making it mutual
Evidence · 4 of 4 quotes matched in source
If, for any reason, the forum selection clause in the above paragraph is deemed unenforceable as to your dispute, then you and we agree to binding arbitration of the dispute administered by the American Arbitration Association+ inserted · ✓ matched in source
Subject to applicable law, if prices increase, we will provide you with reasonable notice, and the new price will apply at your next renewal+ inserted · ✓ matched in source
You also agree that you are solely responsible for any impact resulting from use of the Service, including ensuring appropriate safeguards, testing, and monitoring are in place.+ inserted · ✓ matched in source
Archived version ↗ · 4,270 words changed