Incident #9205A0 · 29 SEP 2026minor
Microsoft Services Agreement update: terms now cover more services, Cortana ended, update and rewards rules changed
The shared Microsoft consumer terms now apply to any Microsoft consumer service that references them, not only those on the listed services. Cortana provisions were removed and replaced with a note that it is unsupported since 2024. Automatic-update wording now warns that declining updates may make apps unavailable or unsupported, and Rewards redemption limits were split into two caps with Microsoft able to change them.
Taken from you
- Terms now extend to any Microsoft consumer service that references them, beyond the listed services
- Declining updates may make apps unavailable, unsupported or lose functionality; some apps may be inaccessible until an update is accepted
- Update setting changed from opting out of automatic updates to only pausing them
- Rewards limits can be raised by Microsoft at its sole discretion (higher limits also apply to Microsoft's own products)
Won back
- Higher Rewards redemption cap (1,550,000 points per year) for Microsoft's own products and services
- Clearer Copilot terms link and Rewards support pages
Evidence · 4 of 4 quotes matched in source
and any other Microsoft consumer products, websites and services that reference these Terms (the "Services").+ inserted · ✓ matched in source
If you choose not to download or install updates, your applications may no longer be available, supported or have previous functionality.+ inserted · ✓ matched in source
As of 2024, Microsoft no longer supports Cortana Services.+ inserted · ✓ matched in source
Archived version ↗ · 1,299 words changed