Incident #A89AF8 · 12 DEC 2025minor
Jdate privacy policy adds a section explaining how to delete your account
A new section describes how users can delete their account via account settings or by emailing support or legal. Personal data, profile information and content are removed within 30 days, except where law or legitimate business purposes such as fraud prevention require retention. Deleted accounts cannot be restored. Other sections were only renumbered.
Taken from you
- Data may still be kept after deletion for legal reasons or 'legitimate business purposes' such as fraud prevention
- Deleted accounts cannot be restored
Won back
- Clear self-service and email routes to request permanent account deletion
- Stated 30-day timeframe for removing personal data, profile and content after deletion is confirmed
Evidence · 3 of 3 quotes matched in source
Once a deletion request is confirmed, all personal data, profile information, and associated content will be removed from our systems within 30 days, except where retention is required by law or for legitimate business purposes (such as fraud prevention).+ inserted · ✓ matched in source
Deleted accounts cannot be restored, and users will need to create a new account to rejoin the platform.+ inserted · ✓ matched in source
5. DISCLOSURES OF YOUR PERSONAL DATA+ inserted · ✓ matched in source
Archived version ↗ · 171 words changed