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Home / Amazon Web Services / 04 NOV 2026

Incident #ADC48A · 04 NOV 2026minor
Amazon Web Services / Terms of Service EU

AWS adds exploratory consulting terms to Support section; Managed Services clauses renumbered

Fresh · under two weeks

Section 83 is retitled 'AWS Support' and now says AWS may provide exploratory technical consulting and advisory services in non-production environments under a paid support subscription. Those services are governed by Section 110 of the Service Terms. The existing AWS Managed Services clauses (beta treatment, authorization warranty, liability exclusion) are kept with identical wording but renumbered 83.2.1 to 83.2.3.

Taken from you

  • Exploratory consulting under paid support is now governed by separate Section 110 terms, whose content is not shown in this diff
Evidence · 3 of 3 quotes matched in source
As part of AWS Support (excluding AWS Managed Services), AWS may provide exploratory technical consulting and advisory services in non-production environments.+ inserted · ✓ matched in source
That work will be governed by Section 110 of the AWS Service Terms, notwithstanding that the services are provided under a paid support subscription.+ inserted · ✓ matched in source
83.3. AWS and its affiliates will not be liable to you for any damages arising from (a) AWS’s actions taken pursuant to any instructions or requests that you provide or approve,− struck · ✓ matched in source
Archived version ↗ · 432 words changed
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