Incident #C11DBE · 22 JUN 2026minor
XNXX adds auto-renewal terms, no-refund on termination, and a 7-day notice for price changes
The billing section now spells out automatic subscription renewal, how to cancel, and that cancellation stops future charges. Price changes now require at least 7 days' email notice and only apply from the next renewal, with a right to reject by cancelling. The new text also states no refund if the service ends your access for a breach, and makes free-month credits discretionary.
Taken from you
- No refund of subscription fees if your access is terminated for breach of the Terms
- Goodwill credits for customer service issues are now at the company's sole discretion rather than stated as given
- Subscriptions automatically renew each billing period until cancelled, with authorisation to charge your payment method
Won back
- Price changes need at least 7 days' notice by email
- Price changes apply only from your next renewal and don't affect the current paid period
- Right to reject a new price by cancelling and keep access until the paid period ends
- Clear cancellation methods, with no further charges after cancelling
- Membership prices also posted on individual channel profiles
Evidence · 4 of 4 quotes matched in source
In the event we terminate your rights to use any of this Website because of a breach of these Terms of Service, you shall not be entitled to any refund of any part of the subscription fees.+ inserted · ✓ matched in source
By purchasing a membership, you agree that your subscription will automatically renew for successive billing periods of the same length unless you cancel it before the next renewal date.+ inserted · ✓ matched in source
We reserve the right to change membership fees at any time, with prior at least 7 days’ notice sent to the email address associated with your account.+ inserted · ✓ matched in source
We may, however, grant credits in the form of free monthly memberships to resolve customer service issues, at our sole and entire discretion.+ inserted · ✓ matched in source
Archived version ↗ · 597 words changed