Incident #C264E5 · 06 NOV 2026minor
Proton extends inactive free account deletion window from 12 to 24 months
Proton Mail's terms now allow suspension or deletion of inactive free accounts only after 24 months of inactivity, instead of 12. The activity requirement for free accounts to count as active is likewise now once every 24 months. The rest of the inactivity clause is unchanged.
Won back
- Free accounts get twice as long (24 months instead of 12) before becoming eligible for suspension or deletion
- Free account holders have 24 months, not 12, to perform an activity that keeps the account active
Evidence · 4 of 4 quotes matched in source
If you have been inactive on your free Account for a consecutive period of 24 months or more, access to your Account and all or part of the data associated with your Account+ inserted · ✓ matched in source
If your account is free, you are considered active by performing one of the following actions at least once in a period of 24 months:+ inserted · ✓ matched in source
The Company reserves the right to suspend or delete Accounts that have been inactive for a consecutive period of twenty-four months.+ inserted · ✓ matched in source
Archived version ↗ · 291 words changed