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Incident #CD3ED7 · 24 SEP 2026notable
Google Generative AI Services / Privacy Policy EU

Google adds privacy section for Gemini making phone calls on your behalf on Pixel

AI training: narrowed✓ Machine-checked

The policy adds a section on Gemini's agentic calling on eligible Pixel devices, where Gemini can call businesses for you. Gemini confirms the info it will share and needs your agreement before calling. Transcripts are stored on Google servers and used for call summaries and activity history, and call audio and transcripts are not used to train Google's AI models. Separately, the list of data Gemini may share with other services now also mentions connected folders.

Taken from you

  • Call transcripts are stored on Google servers and used for summaries and activity history
  • Data Gemini shares with other services may now also include files from your connected folders
  • Your name, email, phone number or other details may be shared with the other party on a call

Won back

  • Call audio and transcripts are stated not to be used to train Google's AI models
  • Gemini confirms the info it will share and needs your agreement before calling
  • Gemini won't share credit card numbers, passwords or health information on calls
  • Google says it does not store call audio on its servers
  • You can delete your call history, transcripts and recordings in the Phone by Google app
Evidence · 4 of 4 quotes matched in source
We don’t use these audio recordings or transcripts to train Google's AI models.+ inserted · ✓ matched in source
On eligible Pixel devices, the Gemini mobile app can make calls on your behalf to help with tasks, like booking reservations at a restaurant or checking product availability at a store.+ inserted · ✓ matched in source
* On Google servers: Transcripts are sent to and securely stored on Google servers.+ inserted · ✓ matched in source
This info may include data from your Connected Apps, connected folders, and remote computer files.+ inserted · ✓ matched in source
Archived version ↗ · 288 words changed
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