Incident #CDEA04 · 17 AUG 2026minor
SoundCloud adds SMS terms for one-time authentication codes
A new SMS Terms section says SoundCloud may text one-time passwords to users in some territories for authentication and securing critical account actions. It lists US-specific notices: message rates may apply, text HELP for help, reply STOP to cancel, and carriers are not liable for delays.
Taken from you
- Users in some territories may receive SMS authentication messages, with possible carrier message and data charges (US notice)
- Carriers are not liable for delayed or undelivered SMS messages (US notice)
Won back
- Stated opt-out (reply STOP) and help (text HELP) options for SMS messages (US users)
Evidence · 4 of 4 quotes matched in source
SoundCloud may send one-time passwords by SMS to users in some territories for authentication and to secure critical account actions (such as two-factor authentication, logins, account recovery or password resets).+ inserted · ✓ matched in source
Message and data rates may apply;+ inserted · ✓ matched in source
Carriers are not liable for any delays or undelivered messages.+ inserted · ✓ matched in source
Reply STOP to cancel;+ inserted · ✓ matched in source
Archived version ↗ · 89 words changed