Incident #D7F926 · 12 MAR 2026notable
Le Chat EU terms widen Usage Data use, add 'labs' model limits and now cover the whole EEA
The consumer terms now cover the whole European Economic Area instead of only the EU. Aggregated or anonymized Usage Data may now be used for business purposes, including creating new products, rather than solely for research and product improvement. Mistral may review, remove or restrict content that breaks the rules, may limit abusive content reports, and has added a restriction on experimental 'labs' models. On the plus side, suspension now comes with advance notice and a chance to fix a breach where possible, and withdrawal can also be made by post. Automated monitoring and the foreseeable-loss limit on liability already existed. The promise of advance notice before non-mandatory updates was dropped.
Taken from you
- Usage Data (anonymized/aggregated, including Feedback) may now be used for business purposes and to create new products, not solely research and improvement
- Mistral may now review, remove, restrict access to or disable Your Data at any time if it violates the law, the Terms or the Usage Policy, or creates an actual risk or liability.
- New restriction on experimental 'labs' models and features marked professional-only
- Repeated unfounded content reports can lead to loss of the reporting ability
- Foreseeable loss is now defined only as what you and Mistral contemplated when you entered the Terms (the 'obvious consequence' test was removed), and the no-liability wording is conditioned on Mistral having acted with professional diligence.
- Paris courts are now only an optional venue and the old exclusive-Paris wording is removed; consumers may sue in their country of residence under that country's law.
Won back
- Advance notice and chance to remedy a breach before suspension, where possible
- Withdrawal can now be made by any one of account settings, an unequivocal statement by post or email, or the form; post is a new option.
- Mistral commits to provide the products with professional diligence
- The promise of advance notice before non-mandatory updates was dropped; notice is now only given if an update materially impairs your use, and the 30-day exit right remains.
- Express statement that automated moderation supports, not replaces, human review where required by law
- Shared-conversation links exclude files you included in your input
- Clearer wording that VAT applies to renewal price
Evidence · 4 of 4 quotes matched in source
We may use the Usage Data for our business purposes, including to conduct research, improve the Mistral AI Products, create new Mistral AI Products, or enhance product performance, functionality, and user experience.+ inserted · ✓ matched in source
Mistral AI may use automated tools, including algorithmic systems, to assist with the detection, identification, and moderation of Your Data that may violate these Terms, the Usage Policy or applicable law.+ inserted · ✓ matched in source
Provided that we have acted with professional diligence, we accept no liability for (i) any losses or damages not resulting from our breach of these Terms or from any other act on our part,+ inserted · ✓ matched in source
Archived version ↗ · 3,975 words changed