What you gave up

Home / Roblox / 01 OCT 2026

Incident #F62B65 · 01 OCT 2026notable
Roblox / Terms of Service EU

Roblox EU terms: Roblox named merchant of record; EEA withdrawal right added

✓ Machine-checked

The summary of changes now says Roblox acts as principal distributor and merchant of record, so purchases are from Roblox and not directly between Users and Creators. It also adds a right of withdrawal for consumers in the EEA. The old summary of changes (AI tools, ads, moderation, APIs) was replaced; the diff shows only the summary, not the underlying clauses.

Taken from you

  • Direct transactions between Users and Creators are stated not to exist; purchases are treated as obtained from Roblox

Won back

  • Right of withdrawal for consumers in the EEA
  • Clearer statement that Roblox is merchant of record for purchases
Evidence · 4 of 4 quotes matched in source
In general, Roblox acts as the principal distributor and merchant of record for purchases made through Roblox.+ inserted · ✓ matched in source
Users and Creators do not enter into a direct transaction with each other for those purchases.+ inserted · ✓ matched in source
* For Users in the EEA only, we added the right of withdrawal for consumers.+ inserted · ✓ matched in source
* We are simplifying our Terms of Use, including clarifications around the use of AI tools, and their data use.− struck · ✓ matched in source
Archived version ↗ · 489 words changed
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