https://tos.linkflow.be/ Material changes to WhatsApp's terms of service and privacy policy, all regions.en Mon, 09 Nov 2026 07:52:12 +0000 https://tos.linkflow.be/changes/19ae71dec32a/https://tos.linkflow.be/changes/19ae71dec32a/ Mon, 09 Nov 2026 00:00:00 +0000notableAccounts Centre is being renamed Meta Account, with WhatsApp added only optionally. The policy now says that when you chat with businesses using Meta's business tools and/or add WhatsApp to Accounts Centre, Meta may receive limited information to reduce spam, help businesses send more relevant messages and improve Meta ads. The business-messaging feature is now described as optional only if WhatsApp is not added to Accounts Centre. Taken from you: Meta may receive limited information from business chats or Accounts Centre linking, used to improve Meta ads and make business messages more relevant https://tos.linkflow.be/changes/2db26edb8cfc/https://tos.linkflow.be/changes/2db26edb8cfc/ Tue, 03 Nov 2026 00:00:00 +0000notableThe WhatsApp Business App privacy policy now says it collects information about users' interactions with businesses and advertisers, including ad views, taps and purchases. If ads are shown in the Business App, this data plus business account and usage/log data from both main app and business functions is used for the same purposes as in the Status and Channels policy. The scope also now covers main app functionality where it differs on the Business App, and mentions creating ads and messaging campaigns. Taken from you: More data collected: interactions with businesses, message/call volume and frequency, blocking/muting, browsing and purchase info; Ad interaction data (views, taps, orders, purchases) collected if ads are shown; Usage and log data from main app and business functions can be used for ads in the Business App https://tos.linkflow.be/changes/7b260c249a2a/https://tos.linkflow.be/changes/7b260c249a2a/ Tue, 03 Nov 2026 00:00:00 +0000notableThe WhatsApp Business App policy now covers ads and messaging campaigns. It adds collection of 'Business Interaction Information', such as how you interact with businesses and ads, and says that data, plus usage and log data from both the main app and business functions, is used when showing ads in the Business App. Taken from you: More data collected: interactions with businesses and advertisers, including message and call volume, blocking or muting, and catalog or website browsing and purchase information; If ads are shown, ad interactions (views, taps, orders, purchases on WhatsApp) are collected; Usage and log data from both the main app and business functions can be used for ads in the Business App https://tos.linkflow.be/changes/61acafb87818/https://tos.linkflow.be/changes/61acafb87818/ Thu, 23 Jul 2026 00:00:00 +0000notableThe Payments terms now describe third-party 'Payment Partners' who handle all money movement, disputes and refunds, replacing the Meta Pay/Payments Processors framing. A new US-based Remittances (cross-border) feature is added, with explicit consent for sharing your name, phone number and payment info with Meta and the chosen partner. WhatsApp also disclaims responsibility for transaction status notices and history shown in the app, and can change or remove partners at any time. Taken from you: Disputes, refunds and fraud claims must go to the Payment Partner or your bank, not WhatsApp/Meta; Agree WhatsApp can share your name, phone number and payment info with Meta and the Remittance partner; Transaction status notices and payment history are 'as is' with no accuracy guarantee; WhatsApp disclaims responsibility for choosing or using any Payment Partner (no endorsement); Remittances limited to personal, household use only https://tos.linkflow.be/changes/e624ca5d0193/https://tos.linkflow.be/changes/e624ca5d0193/ Sat, 11 Jul 2026 00:00:00 +0000notableThe policy now says that when you chat with businesses using Meta's business tools, or add WhatsApp to Accounts Center, Meta may receive limited information. Stated purposes are reducing spam, helping businesses send more relevant messages, and improving Meta ads. The business-messaging feature is now described as conditional on not having added WhatsApp to Accounts Center. Taken from you: Meta may receive limited information when you message businesses using Meta's business tools; That information may be used to help improve Meta ads and make business messages more relevant https://tos.linkflow.be/changes/6c92d4c9901b/https://tos.linkflow.be/changes/6c92d4c9901b/ Mon, 29 Jun 2026 00:00:00 +0000minorThe old policy included a Q&A stating that having WhatsApp in the same Accounts Center as other Meta accounts does not affect whether your information is used when you message or share info with businesses. That statement has been removed and nothing replaces it. The diff does not show any change to actual data practices, only the loss of that reassurance. Taken from you: Explicit written assurance that linking WhatsApp to Accounts Center doesn't change how business-message info is used