Incident #2100C8 · 16 SEP 2026minor
AWS adds Direct Connect flat-rate pricing plan terms with possible plan changes for overuse
A new section 16.5 covers Direct Connect Flat-rate Pricing Plans. If usage exceeds the plan's allowances, AWS may take appropriate action, including requiring a change to the pricing structure. A bare 'Amazon Connect Talent' heading also appears, with no terms shown.
Taken from you
- Customers on Direct Connect flat-rate plans may be forced to change pricing structure if usage exceeds allowances
Evidence · 2 of 2 quotes matched in source
If your usage exceeds the allowances in your Direct Connect Flat-rate Pricing Plan, AWS may take appropriate action, which may include requiring a change to your pricing structure.+ inserted · ✓ matched in source
16.5. Direct Connect Flat-rate Pricing Plans.+ inserted · ✓ matched in source
Archived version ↗ · 37 words changed