Incident #9B8139 · 01 MAY 2026minor
Airbnb EU host terms drop detailed business-verification text, add KYC rationale and status rules
The section on declaring host status as individual or business was rewritten. The old detailed text on collecting, verifying and displaying business information under the Digital Services Act was removed, and new text cites Know Your Customer rules and adds South Korea and Brazil pointers. Status changes now require contacting Airbnb rather than editing account details.
Taken from you
- Self-service editing of host status in account information; now must contact Airbnb to change it
- Stated detail on what business info is collected and that listings stay hidden until verification is complete
- Explicit list of business details shown on listings under the DSA
Won back
- Clearer guidance that business status usually means government registration, with notes on exceptions by country
- Pointers to country-specific rules for EU, South Korea and Brazil hosts
Evidence · 4 of 4 quotes matched in source
Afin de nous conformer à la réglementation « Know Your Customer » (KYC), ainsi qu'aux législations régionales en matière de protection des consommateurs, nous devons savoir si vous exercez votre activité d'hôte en tant qu'entreprise ou si vous créez un compte personnel.+ inserted · ✓ matched in source
Si votre situation change et que vous devez modifier votre statut, contactez-nous pour nous en informer.+ inserted · ✓ matched in source
Archived version ↗ · 1,085 words changed