Incident #B08638 · 18 SEP 2026major
Qwen Chat rewrites EU privacy policy, changing operator entity and adding broader sharing
The policy is fully rewritten. The operator is now named as NTH POWER GLOBAL TECH SINGAPORE PTE. LTD., with Alibaba Cloud (Singapore) acting as processor. New text adds advertising and analytics partner sharing, collection of data from advertising partners and other users, and a Brazil section. De-identified content and feedback can still be used to train AI models, and the policy now states that Alibaba Cloud deletes input data after generation.
Taken from you
- Data controller changed from Alibaba Cloud (Singapore) to NTH POWER GLOBAL TECH SINGAPORE PTE. LTD.
- Device information may be shared with advertising and analytics partners for ads on third-party platforms
- Qwen may obtain data about you from advertising partners, other users and other third parties
- Account data now also includes nickname and profile picture; approximate location inferred from IP is collected
- Users are told to avoid entering sensitive data, which is processed as ordinary input if submitted
Won back
- Alibaba Cloud as AI provider is stated to promptly delete input data after generation and not store it separately
- Statement that no automated decisions with legal or similarly significant effects are made
- Retention criteria and a data retention programme are described in more detail
- Rights section adds a self-service account deletion option and details on identity verification and representatives
- Clearer wording that withdrawing consent does not affect earlier lawful processing
- Policy states data minimisation and access controls for data sent to AI providers
Evidence · 4 of 4 quotes matched in source
Model training and improvement: We may use de-identified user content and feedback data to train and improve the accuracy, performance, and quality of our AI models and services.+ inserted · ✓ matched in source
Advertising and Analytics Partners: Subject to legal requirements, we may share some automatically collected device information with advertising and analytics partners that assist in promoting Qwen services+ inserted · ✓ matched in source
In the course of promoting and operating the Services, we may also obtain data related to you from advertising and analytics partners, other users, or other third-party partners.+ inserted · ✓ matched in source
Data controller: The Qwen service is operated and provided by NTH POWER GLOBAL TECH SINGAPORE PTE.+ inserted · ✓ matched in source
Archived version ↗ · 8,906 words changed · comparison truncated