Incident #CBA7BC · 20 DEC 2025notable
Together AI names its opt-out 'Zero Data Retention', adds Professional Support to scope, and drops its email-notice promise
The privacy policy was reworded and now also covers professional services such as training and migration. A named 'Zero Data Retention' section formalizes the existing option not to store prompts or train on your data. Under it, Together says it cannot later access, correct, export or delete that data, and the setting applies only going forward. The old promise to email users before changes take effect was replaced by posting the updated policy with a date, and the contact address changed to privacy@together.ai.
Taken from you
- Under Zero Data Retention, Together cannot later access, retrieve, correct, export or delete your data
- ZDR applies only going forward and does not affect data processed before enabling it
- Policy now covers data collected through Professional Support services
- Removed explicit promise to email users before policy changes take effect; now only posting with date unless law requires more
Won back
- The existing option not to retain prompts is now a named 'Zero Data Retention' setting in Privacy & Security settings, and it expressly also excludes use for product improvements.
- Submitted content, including images, is now expressly listed among the Personal Data the policy covers.
Evidence · 4 of 4 quotes matched in source
Under ZDR, the content you submit, including texts, images, or prompts and any outputs provided to you by the Services are not stored, retained, or used for model training, product improvements, or any secondary purposes except as needed to provide the Services to you.+ inserted · ✓ matched in source
This means we cannot later access, retrieve, correct, export, or delete your Personal Data on your behalf as it is removed from our systems as soon as processing concludes.+ inserted · ✓ matched in source
When we do, we will publish an updated Policy and the date it was last updated, unless additional notification is required under the law.+ inserted · ✓ matched in source
Archived version ↗ · 3,781 words changed