Incident #013E3E · 09 APR 2026minor
Qwen Chat terms nearly entirely removed; only a generic greeting remains in the EU copy
The recorded new version contains only the line 'Thank you for using our services!', while almost all the old terms are gone. These include the acceptable-use rules, user content ownership, indemnification, liability limits, and the Singapore copyright notice process. This looks like a capture or scraping failure rather than a deliberate rewrite, so the actual terms are unclear.
Taken from you
- Terms text for this copy no longer shows any stated rules, so users cannot see their obligations or Alibaba's
- No visible statement of user content ownership or the waiver wording
- No visible copyright complaint process
Won back
- Removal of the visible indemnification obligation and the one-year claim deadline
- Removal of the visible liability cap and damages exclusions
Evidence · 4 of 4 quotes matched in source
Thank you for using our services!+ inserted · ✓ matched in source
Archived version ↗ · 1,618 words changed