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Home / Proton Mail / 02 MAR 2026

Incident #75DCA2 · 02 MAR 2026minor
Proton Mail / Privacy Policy EU

Proton Mail broadens its native app data collection wording to desktop and generic analytics tools

The native applications section now covers desktop as well as mobile apps and no longer names specific tools like self-hosted Sentry. Analytics and crash tools are described generically, and the stated purpose widens from fixing crashes to diagnosing problems and improving services.

Taken from you

  • Specific naming of crash reporting tools (e.g. self-hosted Sentry) was removed, making collection less transparent
  • Collection language now covers desktop apps and operating system providers, not just mobile
  • Stated purpose widened from crash fixes to improving services, with 'other tools' allowed
Evidence · 3 of 3 quotes matched in source
We may use analytics software, app statistics and crash reporting, or other tools to help diagnose problems, send information to our developers in order to rapidly fix bugs and improve our services.+ inserted · ✓ matched in source
We may use mobile analytics software, app statistics and crash reporting, Play Store app statistics, App Store app statistics, or self-hosted Sentry crash reporting) to send crash information to our developers in order to rapidly fix bugs.− struck · ✓ matched in source
When you use our native applications, including mobile and desktop versions, we (or platform and operating system providers) may collect certain technical information.+ inserted · ✓ matched in source
Archived version ↗ · 178 words changed
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