Incident #9AE81F · 02 MAY 2026notable
Airbnb adds prepaid card payout option for some hosts, with debit-before-expiry, refund and audit terms
A new section 3.10.2 lets some hosts be paid through a prepaid card. Hosts must charge the card within the authorised amount and before it expires (180 days after guest arrival), must repay the card if Airbnb Payments asks (e.g. after a guest cancellation or refund), and can be audited for one year after the card is charged. Hosts dealing with Airbnb Payments UK or Luxembourg also confirm they are not consumers or micro-enterprises, so several Payment Services Directive provisions do not apply to them.
Taken from you
- Hosts paid by prepaid card must debit it before expiry, or Airbnb Payments keeps the money
- Hosts paid by prepaid card must repay the card on request, and Airbnb Payments may also seek the amount through a chargeback under card network rules.
- Hosts must supply documents within one year if Airbnb Payments audits a card charge, or face chargeback
- Hosts must get Airbnb Payments' confirmation before charging guests extra or accepting changes that might trigger a refund
- Hosts dealing with Airbnb Payments UK or Luxembourg who use a prepaid card agree that several Payment Services Directive provisions do not apply, with a different time limit of 180 days for the purposes of article 71.
- Airbnb Payments disclaims liability for failures, delays or errors by acquirers, payment providers or card networks
Won back
- Hosts get an additional payout option via prepaid card, with a card number, authorised amount and expiry provided
- Charges not audited within one year are deemed correct
Evidence · 4 of 4 quotes matched in source
Si vous ne pouvez pas fournir des documents permettant de justifier un montant débité sur la Carte prépayée, Airbnb Payments aura le droit de vous demander une rétrofacturation+ inserted · ✓ matched in source
tout défaut de votre part de débiter la Carte prépayée servira de confirmation de votre part qu'aucun montant ne vous est dû par Airbnb Payments, de sorte qu'Airbnb Payments peut conserver ces montants+ inserted · ✓ matched in source
vous acceptez que les parties suivantes de la directive sur les services de paiement (2015/2366/UE), telles que transposées dans le droit national applicable à Airbnb Payments, ne s'appliquent pas+ inserted · ✓ matched in source
Airbnb Payments ne sera pas responsable de tout échec, retard ou erreur de règlement causé par un acquéreur, un prestataire de services de paiement ou un réseau de cartes+ inserted · ✓ matched in source
Archived version ↗ · 950 words changed