What Amazon.com's terms of service and privacy policy take from you today, and every material change. Read as served in: European Union. 2 material changes published.
Watched since 08 NOV 2025 · 9 archived versions read · Terms of Service, Privacy Policy
By using Amazon you agree to binding individual arbitration instead of court, give Amazon a perpetual licence over anything you post, and consent to your data being used to develop its generative AI.
Amazon collects extensive data about your browsing, purchases, location, voice, images and identity documents, uses it for AI and ads, and shares it with partners and advertisers under a consent-by-use model.
You do not get a separate choice on the main data practices. Simply using any Amazon service is treated as agreement to everything in the notice.
“By using Amazon Services, you are consenting to the practices described in this Privacy Notice.”Exhibit · Privacy Policy✓ matched in source
Amazon shares advertising identifiers with ad companies, and some of them use that information to show you ads from other advertisers. You can opt out only through a separate ads settings page.
“Some ad companies also use this information to serve you relevant ads from other advertisers.”Exhibit · Privacy Policy✓ matched in source
Amazon uses your personal data to develop its generative AI models with no stated opt-out, and takes a perpetual, irrevocable licence over content you post.
Amazon says it uses your personal information to build and deploy its generative AI models. The privacy notice states no specific opt-out for this.
“This includes using data to develop or deploy our generative AI models and services.”Exhibit · Privacy Policy✓ matched in source
Anything you post, such as reviews, photos or videos, can be used, modified, and sublicensed by Amazon forever, worldwide. You cannot withdraw this licence later.
“you grant Amazon a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, perform, translate, create derivative works from, distribute, and display such content throughout the world in any media.”Exhibit · Terms of Service✓ matched in source
When you use voice, image or camera features, your recordings and images are used to improve Amazon's services as well as to answer your request.
“we use your voice input, images, videos, and other personal information to respond to your requests, provide the requested service to you, and improve our services.”Exhibit · Privacy Policy✓ matched in source
You give up court and jury trials and class actions in favour of individual arbitration after a mandatory 60-day pre-dispute process, and Amazon disclaims nearly all liability.
You can only pursue your own individual claim, so you cannot join other customers in a group case. Claims for public injunctive relief are also barred in arbitration.
“YOU AND WE AGREE THAT ANY ARBITRATION PROCEEDING WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS OR REPRESENTATIVE ACTION.”Exhibit · Terms of Service✓ matched in source
Amazon says it is not liable for any damages arising from use of its services, including direct and consequential ones, to the extent the law allows. Use is stated to be at your own risk.
“TO THE FULL EXTENT PERMISSIBLE BY LAW, AMAZON WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY AMAZON SERVICE”Exhibit · Terms of Service✓ matched in source
Amazon can refuse service, terminate your account or remove content at its sole discretion, and can change the terms at any time with continued use treated as acceptance.
Amazon does not promise advance notice of changes. Simply continuing to use the services binds you to the new terms.
“We reserve the right to make changes to our site, policies, Service Terms, and these Conditions of Use at any time. By using Amazon Services after such changes, you agree to be bound by them.”Exhibit · Terms of Service✓ matched in source
You accept responsibility for all activity under your account, and by using the services you agree on behalf of your whole household.
“you agree to accept responsibility for all activities that occur under your account or password.”Exhibit · Terms of Service✓ matched in source
Amazon can cancel mispriced orders, may charge any other payment method on your account, and limits your remedy for misdescribed products to returning them.
If your chosen payment method fails, Amazon may charge a different card or method saved on your account without you picking it.
“If there is a problem charging your selected payment method, we may charge any other valid payment method associated with your account.”Exhibit · Terms of Service✓ matched in source
Amazon does not guarantee its descriptions are accurate, and for items it sells itself your only remedy is to send the product back.
“If a product offered by Amazon itself is not as described, your sole remedy is to return it in unused condition.”Exhibit · Terms of Service✓ matched in source
If an item is priced too low by mistake, Amazon can cancel your order instead of honouring the price.
“If the correct price of an item sold by Amazon is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.”Exhibit · Terms of Service✓ matched in source
Amazon releases personal information to comply with the law or to protect its own interests, and shares information with other companies for fraud and credit purposes.
If Amazon buys or sells a business, or is acquired, your customer information is one of the assets that moves to the new owner.
“in the unlikely event that Amazon.com, Inc. or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.”Exhibit · Privacy Policy✓ matched in source
Machine-checked: every point was re-checked against the documents by a second, independent model pass; not yet read by a person
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