Incident #57FD8D · 01 JUL 2026notable
AliExpress UK terms add a reservation option with a fee that becomes binding after 24 hours
The terms now allow 'reservations' alongside ordinary online orders for products, including children's products which are for adults only. Clicking the reservation button is only a reservation and payment of a reservation fee. Reservations are subject to availability and may be cancelled before confirmation, or by you within 24 hours of the confirmation notice, with the fee refunded in full without interest. After the 24-hour period the order becomes a binding purchase and the fee is accepted as the purchase price.
Taken from you
- After the 24-hour window following confirmation, a reservation becomes a binding purchase and the fee is applied as the price
- Reservation fees are refunded without interest
- Reservations are subject to availability and may be cancelled before confirmation
Won back
- A 24-hour window after the confirmation notice to cancel a reservation with a full fee refund
Evidence · 4 of 4 quotes matched in source
For reservations, clicking the dedicated button constitutes only a reservation and the payment of a reservation fee.+ inserted · ✓ matched in source
Upon expiry of that 24-hour period, the order becomes a binding purchase and the reservation fee is accepted as the purchase price.+ inserted · ✓ matched in source
In case of these cancellations, the reservation fee will be refunded to You in full without interest.+ inserted · ✓ matched in source
All reservations are subject to availability and may be cancelled before confirmation.+ inserted · ✓ matched in source
Archived version ↗ · 312 words changed