Incident #833270 · 01 JUL 2026notable
AliExpress EU terms add a reservation option with a fee and 24-hour cancellation window
The terms now allow reservations of products, not just orders. Clicking the reservation button only reserves the item and charges a reservation fee. Reservations depend on availability and can be cancelled before confirmation, and after a 24-hour window following confirmation the reservation becomes a binding purchase with the fee counted as the price.
Taken from you
- After the 24-hour period following confirmation, a reservation becomes a binding purchase and the fee becomes the purchase price
- Reservations are subject to availability and may be cancelled before confirmation
Won back
- Full refund of the reservation fee, without interest, if cancelled within 24 hours of confirmation or cancelled before confirmation
Evidence · 4 of 4 quotes matched in source
For reservations, clicking the dedicated button constitutes only a reservation and the payment of a reservation fee.+ inserted · ✓ matched in source
Upon expiry of that 24-hour period, the order becomes a binding purchase and the reservation fee is accepted as the purchase price.+ inserted · ✓ matched in source
All reservations are subject to availability and may be cancelled before confirmation.+ inserted · ✓ matched in source
In case of these cancellations, the reservation fee will be refunded to You in full without interest.+ inserted · ✓ matched in source
Archived version ↗ · 312 words changed