Incident #0600B0 · 09 NOV 2026notable
WhatsApp policy explains Meta Account rename and data shared when messaging businesses
The policy says Accounts Centre becomes a Meta Account, with WhatsApp added only optionally. It adds a section saying that when you chat with businesses using Meta's business tools and/or add WhatsApp to Accounts Centre, Meta may receive limited information to reduce spam, help businesses send more relevant messages and improve Meta ads.
Taken from you
- Messaging businesses using Meta's business tools may give Meta limited information, used partly to improve Meta ads and business message relevance
Won back
- Statement that optional features are explained in the app
Evidence · 3 of 3 quotes matched in source
When you choose to chat with businesses that are using Meta's business tools and/or add WhatsApp to Accounts Centre, Meta may receive limited information to reduce spam, help businesses send you more relevant messages and improve Meta ads.+ inserted · ✓ matched in source
WhatsApp can be added optionally and will not be in a Meta Account unless you've previously added it to your Accounts Centre or choose to add it to your Meta Account when it's available to you.+ inserted · ✓ matched in source
Accounts Centre will become your Meta Account.+ inserted · ✓ matched in source
Archived version ↗ · 203 words changed