What WhatsApp's terms of service and privacy policy take from you today, and every material change. Read as served in: European Union, United States, United Kingdom, Australia. 6 material changes published.
Watched since 13 APR 2026 · 112 archived versions read · Terms of Service, Privacy Policy
Dossier for this region is being prepared.
Watched since 13 APR 2026 · 20 archived versions read · Terms of Service, Privacy Policy
WhatsApp shares your data across Meta companies for ads and product purposes, and US/Canada users give up court and class-action rights unless they opt out in writing within 30 days.
WhatsApp collects extensive usage, device and location data, shares it with Meta companies, and keeps some data after you delete your account.
If you refused data sharing with Meta in 2016, adding WhatsApp to Accounts Center opts you back into it. Removing it later does not undo information already combined.
“If you remove your WhatsApp account, your previously combined info would remain combined.”Exhibit · Privacy Policy✓ matched in source
WhatsApp collects usage, device, IP and connection data automatically, and estimates your location even if you don't use location features.
“Even if you do not use our location-related features, we use IP addresses and other information like phone number area codes to estimate your general location (e.g., city and country).”Exhibit · Privacy Policy✓ matched in source
The licence over your content is broad in wording but tied to operating the service; no AI training use is stated.
You grant WhatsApp wide rights over everything you send or store, including the right to sublicense and create derivative works, though the stated purpose is limited to running the service.
“you grant WhatsApp a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, create derivative works of, display, and perform the information (including the content) that you upload, submit, store, send, or receive on or through our Services.”Exhibit · Terms of Service✓ matched in source
Any suggestions you send can be used by WhatsApp with no restriction and no compensation to you.
“we may use your feedback or suggestions without any restriction or obligation to compensate you for them.”Exhibit · Terms of Service✓ matched in source
US and Canada users are pushed into individual arbitration with no class actions, claims must be brought within one year, and liability is capped at $100.
If you live in the US or Canada you give up court, jury trials and class actions unless you opt out in writing within 30 days of accepting.
“YOU WAIVE YOUR RIGHT TO PARTICIPATE IN, OR HAVE YOUR DISPUTE HEARD AND RESOLVED AS, A CLASS ACTION, A CLASS ARBITRATION, OR A REPRESENTATIVE ACTION.”Exhibit · Terms of Service✓ matched in source
If you do not start a claim within a year of the dispute arising, it is permanently barred.
“we and you must bring Claims (including commencing an arbitration proceeding) within one year after the Dispute first arose; otherwise, such Dispute is permanently barred.”Exhibit · Terms of Service✓ matched in source
Even if WhatsApp is negligent, what you can recover is limited to the greater of $100 or what you paid in the last year. You also release WhatsApp from claims against third parties, including unknown ones.
“OUR AGGREGATE LIABILITY RELATING TO, ARISING OUT OF, OR IN ANY WAY IN CONNECTION WITH OUR TERMS, US, OR OUR SERVICES WILL NOT EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU HAVE PAID US IN THE PAST TWELVE MONTHS.”Exhibit · Terms of Service✓ matched in source
WhatsApp can suspend or end your access at any time for any reason and can change the terms with continued use counting as acceptance.
Your access can be modified, suspended or ended without a required reason, including for breaching the 'spirit' of the terms.
“We may modify, suspend, or terminate your access to or use of our Services anytime for any reason, such as if you violate the letter or spirit of our Terms or create harm, risk, or possible legal exposure for us, our users, or others.”Exhibit · Terms of Service✓ matched in source
Notice is only given 'as appropriate', and your only alternative to accepting changes is deleting your account.
“Your continued use of our Services confirms your acceptance of our Terms, as amended.”Exhibit · Terms of Service✓ matched in source
WhatsApp can remove features at any time, and content tied to a removed feature may be deleted or become inaccessible.
“If a feature or content is no longer available, the information, data, or content created or provided by you in connection with such feature or content may be deleted or become inaccessible.”Exhibit · Terms of Service✓ matched in source
WhatsApp itself charges no payment fees, but disclaims responsibility for payment problems and disputes.
WhatsApp will not cancel, fix or refund payments and sends you to the payment partner or your bank, even for unauthorized transactions.
“WhatsApp is not responsible for service interruptions or failures or acts or omissions of the Payment Partners, payment systems, or financial or payment institutions, including the payment, settlement, and clearance of funds or for unauthorized transactions.”Exhibit · Terms of Service✓ matched in source
Using remittances means your name, phone number and payment information go to Meta and the payment partner.
“by using the Remittance feature, you agree that WhatsApp can share your information (such as your name, phone number and payment information), and you will share information that you have about the recipient (such as their phone number), with Meta and the selected Payment Partner.”Exhibit · Terms of Service✓ matched in source
WhatsApp charges nothing 'at this time', but partners and banks can charge fees and exchange rates.
“WhatsApp does not charge you a fee to send Payments at this time.”Exhibit · Terms of Service✓ matched in source
WhatsApp may access, keep and share your information on a good-faith belief for legal, enforcement or protection reasons, with a wide range of triggers.
Information can be preserved and shared in response to government requests, to enforce terms, or to protect WhatsApp, Meta companies or others, based only on WhatsApp's good-faith belief.
“We access, preserve, and share your information described in the "Information We Collect" section of this Privacy Policy above if we have a good-faith belief that it is necessary to: (a) respond pursuant to applicable law or regulations, legal process, or government requests”Exhibit · Privacy Policy✓ matched in source
In a merger, bankruptcy or asset sale, your information is passed to the new owners.
“In the event that we are involved in a merger, acquisition, restructuring, bankruptcy, or sale of all or some of our assets, we will share your information with the successor entities or new owners in connection with the transaction in accordance with applicable data protection laws.”Exhibit · Privacy Policy✓ matched in source
Your data may be moved to countries with weaker privacy protections than your own.
“Please keep in mind that the countries or territories to which your information is transferred may have different privacy laws and protections than what you have in your home country or territory.”Exhibit · Privacy Policy✓ matched in source
Machine-checked: every point was re-checked against the documents by a second, independent model pass; not yet read by a person
Watched since 25 JUN 2026 · 119 archived versions read · Terms of Service, Privacy Policy
Dossier for this region is being prepared.
Watched since 14 APR 2026 · 34 archived versions read · Terms of Service, Privacy Policy
Dossier for this region is being prepared.
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